GM trucks, SUVs prone to losing power steering
By RYAN J. FOLEY
Associated Press Writer
MADISON, Wis. (AP) — Several popular models of General Motors trucks and SUVs are liable to lose their power steering as drivers make slow turns in parking lots, according to testimony and company documents.
The problem has forced the nation’s biggest automaker to settle lawsuits and led one state police force to briefly label the condition a hazard, but GM considers it a “normal characteristic” of the vehicles.
Some drivers complain they must struggle to parallel park and navigate into tight spots. Others say they end up occupying two parking spaces because of difficulty turning the wheel. They say they were never told about the condition before buying the vehicles.
General Motors Corp. has told its technicians the problem occurs when customers apply the brakes and turn the wheel at the same time, which easily can happen as drivers try to park.
“It’s a natural condition with … medium-duty to heavy-duty vehicles, it’s been a condition since Day One that they were ever built,” GM employee Ronald Klemme said in a deposition. “I’m very knowledgeable of (the) condition. I don’t acknowledge, I guess, that there’s a problem there.”
In November, however, a Wisconsin jury awarded $120,000 to a plumber who was often unable to steer his GMC pickup truck and was denied a refund or new vehicle after he complained. GM must pay an additional $259,000 in attorney’s fees by Tuesday.
Vince Megna, a Waukesha, Wis., lawyer who represented the driver, said the case exposed “unbelievable mismanagement” by GM at a time when it is receiving $13.4 billion in government loans and has said it might need more. Besides manufacturing vehicles with the condition for years, he accused the Detroit automaker of acting unethically by not disclosing it to customers.
“You can’t tell people they’re getting the greatest car manufactured on the face of the earth and then three months later admit it doesn’t steer right,” said Megna, who is looking into the possibility of a class-action lawsuit.
GM spokeswoman Geri Lama said the automaker would continue to treat the condition as normal and try to resolve customer complaints on a case-by-case basis.
An internal company bulletin shows that the Chevrolet Avalanche, Tahoe, Suburban and Silverado Classic; GMC Sierra Classic and Yukon; Cadillac Escalade; and Hummer H2 are at risk for the steering lock-ups. The problems affect various model years dating back to 1999.
GM’s bulletin says the condition, which stems from a lack of pressure in the power steering system, can be aggravated by worn tires, low tire pressure and tires larger than stock size. For nondiesel engines, GM has told dealers that adding a pressure valve may help fix the problem. Vehicles that run on diesel engines cannot be fixed.
It’s impossible to know how many vehicles with the condition are on the road, but Megna, who specializes in representing drivers with defective vehicles, said owners of the affected models have the problem to varying degrees, and most are either putting up with it or trading in their vehicles.
GM acknowledges that customers routinely complain about the issue, and one chat forum on the automotive Web site Edmunds.com is dedicated to complaints about it. Attempts to reach other customers for comment were unsuccessful, and Megna said he wasn’t aware of any other lawsuits over the issue.
GM officials have testified the condition exists in other companies’ vehicles, but GM never offered details in court, and Lama said she had no details on the other vehicles either.
The loss of power steering happens most often at low speeds, and GM denies the condition raises safety concerns. Rae Tyson, a spokesman for the National Highway Traffic Safety Administration, which can order auto recalls, said the agency has never investigated the condition. At first blush, Tyson said it may be more of a customer satisfaction issue.
“We don’t see anything at this point that would elevate it to the concern of the NHTSA,” he said.
The Utah Highway Patrol warned its safety inspectors in 2007 to look for the condition and reject vehicles that have it. Sgt. Joe Vasquez, the patrol’s safety inspection program manager, said the patrol issued the warning after investigating a 2006 GMC Sierra Dura Max Diesel with the problem.
“We felt it was a safety hazard,” said Sgt. Joe Vasquez, the patrol’s safety inspection program manager.
The patrol revised its guidance last year after learning from the company the issue was normal.
“If it meets manufacturer specifications, there’s nothing we can do. They are the ones certifying the vehicles,” he said. “We’re not engineers.”
Todd Van Natta, the 46-year-old plumber from Minocqua, Wis., who won at a trial in November, has fought GM over the problem since 2005, when he purchased a new Chevrolet Silverado pickup.
He often found himself having trouble maneuvering in grocery store parking lots or when he drove to plumbing jobs at people’s homes. His wife didn’t have the strength to steer the truck. After four failed repair attempts, Chevrolet advised him the problem was normal and could not be fixed.
Van Natta hired Megna to pursue a refund or a new truck. An arbitrator ruled in his favor.
“This arbitrator cannot find any basis upon which a defect, simply because it exists and is apparently unable to be fixed, transforms from a defect to an apparently normal ‘characteristic of the vehicle,'” wrote Henry E. Koltz. “This defect significantly impacts the vehicle’s use, value, and safety.”
In a settlement, GM paid $71,500 in damages and attorneys fees and Van Natta agreed to give up the truck he bought for $49,500.
Van Natta said he decided to purchase a 2007 GMC Sierra Classic for $45,000 after he was assured by a salesman that the steering problem had been fixed. He said the vehicle performed well for the first 12,000 miles but then started having the same problems.
He returned to the dealer for repair four times, but company representatives told him it was a normal condition. He filed a lawsuit in 2007.
This time, GM declined to settle the case, and during a four-day trial its lawyers painted Van Natta as an impossible-to-please customer who was trying to make a buck.
It took jurors one hour to rule the steering problem was a “nonconformity” and order the company to pay damages.
Despite winning his lawsuit, Van Natta said he remains angry. He said he spent a lot of time away from home and his job pursuing the case in a courtroom several hours away.
“What made me bitter was listening to these people make me out to be the bad guy when they have a product they know is bad from the beginning. What did I do? All I did was purchase the truck,” he said. “I think it’s just absolutely ridiculous the amount of money they wasted.”
Yet even after his troubles, Van Natta bought another GM vehicle. He said he now drives a 2008 GMC Sierra, but it’s a half-ton version that does not have the steering issue.
Copyright 2009 The Associated Press.
www.fishtail.tv
Government investigating Ford tire valves
By KEN THOMAS
Associated Press Writer
WASHINGTON (AP) _ The government is investigating more than 1 million Ford Motor Co. vehicles after receiving reports of tires leaking from faulty valve stems made by a Chinese company.
Ford spokesman Wes Sherwood said Tuesday the investigation involves vehicles with the tire valves, including 12 vehicles from the 2007 model year cited by the government. Ford has received some complaints but no reports of crashes or injuries.
The valves are used on most new Ford vehicles except for certain types of F-Series Super Duty Trucks and Econoline vans, Sherwood said.
“We’ve seen reports of cracking and leaking. We have not identified a risk to motor vehicle safety,” Sherwood said.
The National Highway Traffic Safety Administration said it has received 37 complaints of faulty valve stems but no crashes or injuries have been reported. In 23 of the complaints, the vehicle had more than one valve that was “severely cracked or cracked and leaking” and needed replacement.
Eleven complaints said the valves led to lost tire inflation and required the tire to be replaced.
The vehicles with the valve stems include the Ford F-150, Mustang, Edge, Fusion, Expedition, Explorer, Focus and Escape, and the Mercury Grand Marquis, MKX, MKZ, and Milan. The valves are made by Topseal Automotive, a subsidiary of Shanghai Baolong Automotive Corp.
NHTSA said it has opened a preliminary evaluation to “assess the scope, frequency and safety consequences” of the alleged defect in the Ford tires. Defect investigations can lead to vehicle recalls.
The highway safety agency opened a separate investigation in May into 23 million valve stems manufactured by Shanghai Baolong in 2006. NHTSA said more than 4,700 complaints have been filed because of the valve stems, including allegations of a fatal rollover crash involving a 1998 Ford Explorer in November 2007.
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On the Net:
Ford Motor Co.: http://www.ford.com/
National Highway Traffic Safety Administration: http://www.nhtsa.dot.gov/
Copyright 2008 The Associated Press.
Bald Tires Flat Dangerous – US Government Info
Too many American motorists face injury or death by driving around on unsafe, bald tires and the nation’s gas stations are not helping the situation, according to the Department of Transportation.
In response to National Highway Traffic Safety Administration (NHTSA) reports showing that 9 percent of passenger cars on U.S. roadways are driven with at least one bald tire and that many gas stations fail to provide air pumps or accurate tire pressure gauges, U.S. Transportation Secretary Norman Y. Mineta urged motorists to closely monitor their tires.
“It is extremely important to motorists’ safety that they ensure their tires have ample tread and are properly inflated,” Secretary Mineta said. “Motorists who drive on tires that are bald or substantially under-inflated risk injuries or fatalities.”
To better protect motorists, the NHTSA is launching a new tire safety campaign called: “Tire Safety: Everything Rides on It.” Through ads, brochures and radio ads, the campaign will stress the importance of proper tire inflation and vehicle load limits. Motorists will also be advised to check their tires monthly, as well as prior to a long trip, to be sure they have adequate tread.
The NHTSA study found that 14 percent of gas stations are either not equipped with air pumps or have malfunctioning pumps. Also, less than half of all gas stations that offer air pumps provide tire pressure gauges. NHTSA points out, however, that motorists can purchase accurate tire pressure gauges for a nominal price.
In July 2001, NHTSA proposed new federal regulations that would require the installation of tire pressure monitoring and warning systems in new passenger cars and light trucks. Improper inflation is the main cause of premature tread loss and sudden tire failure, according to tire industry experts.
Tire tread provides the gripping action and traction preventing a vehicle from slipping and sliding. In general, tires are not safe and should be replaced when the tread is worn down to 1/16th of an inch. Tires have built-in treadwear indicators that let a motorist know when they should be replaced. These indicators are raised sections spaced intermittently in the bottom of the tread grooves. When they appear even with the outside of the tread, it’s time for new tires.
Tread condition can also be checked with a Lincoln penny. Just place the penny upside down within the tread. If you can see the top of Lincoln’s head, the tire needs to be replaced.
Key findings of the NHTSA study on tire tread:
* Nine percent of passenger cars are being driven on at least one “bald” tire. (For purposes of this survey, a tire was considered bald if it had 1/16th of an inch or less of tread depth.)
* Bald tires are between 1.5 and 1.8 times more likely to be under-inflated than are tires with deeper tread, depending on tire location.
Key findings of the NHTSA study on gas station air pumps:
* Over 90 percent of U.S. gas stations are equipped with air pumps. However, nearly 10 percent of these pumps are out-of-order.
* Fewer than half of the pump-equipped gas stations also provide a tire pressure gauge for customer use.
* Nearly 20 percent of the stations providing customers with tire pressure gauges on their air pumps use gauges that over-report the pressure present in a tire by at least 4 psi (pounds per square inch) or more. (This means that motorists who use such gauges in the belief that they are inflating their tires to the recommended pressure would, in fact, be under-inflating them by 4 psi or more.)
According to NHTSA, 27 percent of passenger cars on U.S. roadways are driven with one or more substantially under-inflated tires.
Tire Safety Tips from NHTSA:
A radial tire can lose much of its air pressure and still appear to be fully inflated. Operating a vehicle with substantially under-inflated tires can result in a tire failure, such as instances of tire separation and blowouts, with the potential for a loss of control of the vehicle. Under-inflated tires also shorten tire life and increase fuel consumption.
Tires should be inflated according to the vehicle manufacturer’s recommendations. These can be found in the owner’s manual or on a placard, which is often located in the glove compartment or on the driver’s doorjamb. Motorists should not rely on visual tire inspections to determine whether a tire is properly inflated but should use a tire pressure gauge to do so.
NHTSA’s National Center for Statistics and Analysis conducted the two new studies. Statistics from the studies are contained in research notes on the agency’s Website at: http://www-nrd.nhtsa.dot.gov/departments/nrd-30/ncsa/WhatsNew.html (Most documents require free Adobe Acrobat – .pdf file reader.).
New database has info on auto deaths, injuries
By KEN THOMAS
Associated Press Writer
WASHINGTON (AP) _ The government unveiled a new public database Wednesday that will enable consumers to look up the number of alleged deaths, injuries and cases of property damage involving passenger vehicles.
Consumer groups have sought the information, which was part of legislation passed by Congress after the massive recall of Firestone tires in 2000. The law required manufacturers to provide data on numerous safety complaints and was devised to help the government quickly detect potential problems.
The so-called “early warning” data was released because of a ruling by a federal appeals court in July that barred the government from withholding key data reported by manufacturers. Some data was allowed to remain confidential, including warranty claims and field reports submitted by the manufacturer.
The data, which goes back to 2003, is reported to the National Highway Traffic Safety Administration by automakers, tire makers, motorcycle companies and child seat manufacturers on a quarterly basis. The public database now provides information from 21 automakers.
During the first three months of 2008, the most recent data available, General Motors Corp. reported receiving complaints of 52 deaths and 610 injuries, according to an analysis by The Associated Press. Ford Motor Co. said it had received reports of 40 deaths and 340 injuries and Chrysler LLC reported receiving complaints of 23 deaths and 149 injuries during the span.
In the same period, Toyota Motor Corp. advised NHTSA of 8 deaths and 106 injuries, Nissan Motor Corp. said it had allegations of 7 deaths and 34 injuries and Honda Motor Co. reported 3 deaths and 22 injuries.
Wade Newton, a spokesman for the Alliance of Automobile Manufacturers, cautioned that the data often includes unsubstantiated claims and could not be used to confirm a safety problem.
He said a company with a large global presence reports data from foreign countries in addition to the United States and a manufacturer’s size and vehicle sales would play a large role in the data set.
Consumer groups said it would be useful information to car buyers. Joan Claybrook, president of Public Citizen, a consumer watchdog group that sued to have the data made available, called it a “smashing success for consumers.”
She recommended that owners and car shoppers use the database to learn more about specific vehicles.
NHTSA said they had been using the data since December 2003 as a supplement to the estimated 40,000 consumer complaints they receive each year. Through the end of August, NHTSA said it had used the early warning data in 84 defect investigations, which can sometimes lead to vehicle recalls.
About 100 manufacturers, mostly tire companies, have asked NHTSA to keep their data private because they contend it includes confidential business information.
Dan Zielinski, a spokesman for the Rubber Manufacturers Association, which represents tire makers, said the data included “accusations and people who review this database should keep that in mind.”
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On the Net:
The early warning reports can be found at: http://www.safercar.gov
Copyright 2008 The Associated Press.
Salt shortage, high prices may mean slippery roads
By CHARLES WILSON
Associated Press Writer
INDIANAPOLIS (AP) _ A shortage of road salt and skyrocketing salt prices could mean slippery roads this winter in communities across the nation as officials struggle to keep pavement clear of snow and ice without breaking their budgets.
Heavy snow last year heightened demand for salt, and now many towns can’t find enough of it. The shortage could force many cities to salt fewer roads, increasing the risk of accidents. Other communities are abandoning road salt for less expensive but also less effective sand or sand-salt blends.
“The driving public may be the ones who suffer on this,” said Robert Young, highway superintendent for northwestern Indiana’s LaPorte County, which has 20,000 tons of salt on hand — only half as much as needed to last a normal winter. Because of the shortage, three companies refused to bid on the county’s request for more.
Prices have also tripled from a year ago. The salt industry says the increased demand and higher fuel costs are to blame. But some officials insist salt prices have spiked more dramatically than fuel.
“That explanation doesn’t wash,” said Tom Barwin, city manager in the Chicago suburb of Oak Park, Ill., one of several officials who have asked the Illinois attorney general to investigate the price increases. The office said it doesn’t have jurisdiction.
The United States used a near-record 20.3 million tons of road salt last year, largely because areas from the Northeast to the Midwest had heavier-than-average snowfall. Parts of Iowa and Wisconsin, for instance, got four to six times their typical amounts. Vermont, New Hampshire and other areas set records.
The harsh winter left salt storage barns virtually empty. Communities that needed additional salt late in the season had trouble finding it because supplier stockpiles had also been depleted, according to Dick Hanneman, president of the Salt Institute, a trade group.
This year, many states, including Minnesota, Wisconsin and Illinois, requested bids early, Hanneman said, and salt orders grew significantly. Five states increased their orders by a total of 2 million tons over last year.
Suppliers quickly realized that at that pace, they would not have enough salt to bid on other contracts, he said.
The rising cost of gasoline and diesel compounded the situation, Hanneman said. Road salt — which, unlike table salt, is sold in large crystals — is transported by barge and truck from mines in Kansas, Louisiana and Texas. Some is shipped from as far away as Chile in South America.
State agencies that maintain interstate highways are supplied first, leaving smaller communities the hardest hit by the shortage, Hanneman said.
In Chesterton, Ind., about 135 miles northwest of Indianapolis, salt suppliers allotted the town only the 800 tons it uses in an average year — even though last year’s snowfall was double the normal amount.
“Between safety and politics, we’re going to have to salt the roads,” Street Commissioner John Schnadenberg said.
Last year, Chesterton paid Chicago-based Morton Salt $41.23 a ton for road salt. This year’s quote came in at $103.63.
Morton spokesman Joe Wojtonik said the company increased production at its mines after orders rose between 8 and 28 percent.
“We’re producing at the highest practical safe level we can,” he said.
Schnadenberg plans to conserve salt when winter begins. “I think all the communities are going to replan on how much they salt and where,” he said.
Other communities expect to use more sand or to adopt a cheaper sand-salt mixture. Neshannock Township in New Castle, Pa., plans to use a special pretreated salt mixture that isn’t as expensive as regular road salt.
Livingston County, Mich., is turning to a slurry made from sugar beet pulp mixed with salt brine that could trim 25 percent from the county’s $4 million snow-and-ice removal budget.
Still, this year’s salt shortage could pose risks for motorists, who may need to learn to drive on slippery roads or stay home.
Said Neshannock Township Supervisor John DiCola Jr.: “Some of the services we’ve been receiving … maybe we just aren’t going to be able to do that anymore.”
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Associated Press Writer Don Babwin in Chicago contributed to this report.
Copyright 2008 The Associated Press.